Shipping Policy

Last updated: 1 July 2026

Thank you for shopping with Jongarov. Below you will find all the information you need about our shipping process.

Contact Information

Shop Name: Jongarov
Phone: +447791090710
Address: 18 High Street, London, SW7 5AB, United Kingdom

Order Processing (Handling Time)

All orders are processed within 1–2 business days of receiving your order confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a notification once your order has been dispatched.

Shipping Times

Once your order has been dispatched, estimated delivery times are as follows:

• Standard Delivery: 3–5 business days

Please note that delivery times are estimates and may vary due to carrier delays, high demand periods, or circumstances beyond our control.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive an email with your tracking information. You can use this to monitor the progress of your delivery.

Delays

Jongarov is not responsible for delays caused by customs, postal services, or other circumstances outside our control. If your order has not arrived within the estimated timeframe, please contact us and we will do our best to assist you.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us immediately at the details below. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your shipment, please contact us:
Phone: +447791090710
Address: 18 High Street, London, SW7 5AB, United Kingdom